Privacy Policy

A Legal Disclaimer

At KRATES, we prioritize your privacy and are committed to safeguarding your personal data. This policy outlines how we collect, use, and protect your information when you visit our website, make reservations, or visit our bar and restaurant. (October 16th 2024)

The Information We Collect

Personal Identification Information: Name, email address, phone number, and other contact details when making reservations, joining our loyalty program, or participating in promotions.

Payment Information: When you make purchases at KRATES or online, your payment details may be collected and processed securely.

Technical Data: IP address, browser type, and usage data collected when you visit our website.

Location Data: When using our mobile app or website for services like finding our nearest location.

How We Use Your Information

We use your personal data to:

Facilitate reservations, purchases, and customer service.
Improve your dining experience through personalized offers, loyalty programs, and targeted promotions.
Ensure security and prevent fraud.
Provide you with updates on menu changes, events, and special offers (with your consent).

How Do We Protect Your Data

KRATES uses industry-standard security measures to protect your data. We employ encryption, secure servers, and access controls to prevent unauthorized access, alteration, or loss of your personal information.

The Information We Collect

Personal Identification Information: Name, email address, phone number, and other contact details when making reservations, joining our loyalty program, or participating in promotions.

Payment Information: When you make purchases at KRATES or online, your payment details may be collected and processed securely.

Technical Data: IP address, browser type, and usage data collected when you visit our website.

Location Data: When using our mobile app or website for services like finding our nearest location.

How We Use Your Information

We use your personal data to:

Facilitate reservations, purchases, and customer service.
Improve your dining experience through personalized offers, loyalty programs, and targeted promotions.
Ensure security and prevent fraud.
Provide you with updates on menu changes, events, and special offers (with your consent).

Sharing of Information

KRATES does not sell or share your personal information with third parties for marketing purposes. We may share your data with:

Service providers who help us process payments or manage customer relationships.
Legal authorities if required by law, or to protect the rights and safety of KRATES.

Your Rights

You have the right to:

Access and request a copy of your personal data.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data (subject to legal obligations).
Opt-out of marketing communications at any time.

Cookies

We use cookies to enhance your experience on our website, such as remembering your preferences and analyzing traffic. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website or app may contain links to third-party websites. KRATES is not responsible for the privacy practices of these sites, so we recommend reviewing their privacy policies.

Your Rights

You have the right to:

Access and request a copy of your personal data.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data (subject to legal obligations).
Opt-out of marketing communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you by updating the date at the top of this page.